Last updated: August 3, 2026
Reef is a product of Lobster Computer, Inc. We're a small team, and we read every
message sent to our support email.
Contact us
Email hello@lobstercomputer.com with any
question about Reef or its integrations. We aim to respond within two business
days. Telling us what you were trying to do and what happened — with a screenshot
if you have one — helps us help you faster.
The shared Reef app for Slack
- Connect Slack. In Reef, open Settings → Connections, find Slack, and
choose Connect, then review and approve Slack's authorization screen.
- Workspace approval. If Slack says approval is required, use your
workspace's app-request process or ask a Slack admin to install Reef. Your
personal authorization and the shared workspace installation are separate.
- Disconnect yourself. Remove Slack from Settings → Connections in Reef.
This deletes your stored Slack authorization; it does not uninstall the app
for coworkers.
- Remove the workspace app. A Slack admin can remove Reef from Slack's
Manage apps page. See the full
Slack connection & removal guide.
- Troubleshooting. If messages are missing, first confirm that you can open
the conversation in Slack and that Reef still shows Slack as connected. Then
email us the account, workspace, and approximate time of the missing message.
The Reef app for Zoom
- Connect Zoom. In Reef, open Settings → Connections, find Zoom, and
choose Connect, then authorize on Zoom's screen.
- Disconnect Zoom. Remove it from Settings → Connections in Reef, or revoke
it from the Zoom App Marketplace under
Manage → Added Apps. See the full
Zoom setup & removal guide.
- Troubleshooting. If something isn't working, email us the account you're
using and the action you attempted, and we'll dig in.
Privacy & terms
Contact
Lobster Computer, Inc. — hello@lobstercomputer.com